Customers will enjoy high speed Wi-Fi by 2018
Cathay Pacific together with Gogo, will install Wi-Fi on its Boeing 777 and Airbus A330 fleets from mid-2018. Passengers on almost all international fill will enjoy broadband connection.
Listening and caring about the customers
Cathay Pacific South African country manager, Ashish Kapur, said follows customer’s growing demand for in flight connectivity. “We have been listening to our customers who have told us that staying connected in flight is important to them. Our passengers will soon be able to roam the cabin and the internet when the fasten seat belt sign comes off at 35,000 feet”.
“We hope that by 2020 all of our wide-body aircraft will have inflight connectivity capabilities. This will open up a wealth of opportunities for us to provide more innovative experiences for our customers,” he said.
The airline already boasts WiFi on its newest Airbus A350 jets at prices ranging from US$9.95 for one hour through to US$12.95 for a six-hour session. The price for saying online during the flight is US$19.95. However, the speeds are quite modest.
That will radically change on the Boeing 777s and Airbus A330s, which will use advanced Gogo 2Ku satellite broadband technology to turbocharge connection speeds.
This is the same system being rolled out by Virgin Australia, which is delivering typical download speeds of 15-20Mbps on domestic flights – faster than the average home broadband connection and more than sufficient for streaming Netflix video in HD at 40,000 feet.
Cathay is also “working on enhancing the existing A350 connectivity solution”. In plain English, they want to to go faster.
Boeing 777 and Airbus A330 upgrades will finish in 2020 according to the airline, by which time all of its flights between Australia and Hong Kong will offer inflight WiFi.